Mike is currently semi-retired with a portfolio of commercial and charitable activities:

– Owner of Fairfield Management Inc., focused on developing and operating high quality income properties in Prince Edward County (9 rental units)

– Advising growing software companies (Nudge Rewards, Smart Action LLP, RFG, VentureLab etc.)

– Volunteer adviser to MaRs Discover District, Canada’s largest technology accelerator

– Volunteer adviser to iCube (U of T accelerator)

– Volunteer member of the U of T College of Electors, responsible for appointing alumni governors and the Chancellor to the U of T Governing Council

Prior to retiring Mike was the Founder, Chairman and CEO,  Empathica Inc. and over an 11-year period, he:

– Led the company from idea to exit
– Grew from 1 – 180 employees in three countries
– Established as global market leader in the Voice of the Customer software space with a number of large high profile customers (Starbucks, Exxon, Tesco, Shoppers Drug Mart, Canadian Tire, CitiBank etc.)
– Installed their product in 100,000+ retail locations across 52 countries and 26 languages
– Raised $15 million in private equity and debt
– Sold to a US competitor in 2013
* Chairman of the Board including 5 outside directors (3 investors and 2 independents)

Prior to Empathica, Mike held a number of roles:

– Senior Vice President, Brookfield Properties
– Director, Loblaw Companies
– Operations Manager, PepsiCo
– Analyst, Dun and Bradstreet

I cube, v lab and Mars are all past roles now- Mike served on the board of the Regent Theater in Picton for about 1 year ending in March 2019.

Mike graduated from U of T in 1991 with a degree in Commerce.

Contact: [email protected]