municiPal AI: Transforming How Municipalities Connect Residents to Information and Services

Co-founded by Kingston entrepreneur Kerry Fraser, municiPal AI is a Canadian, women-owned AI software company transforming how residents interact with local government.

The company provides an AI-powered search solution that integrates directly into municipal websites, helping residents quickly find accurate information from websites, documents, and connected systems such as eScribe, ActiveNet, SharePoint, and microsites.Purpose-built specifically for municipalities, municiPal AI is designed around how residents actually search and how municipal information is organized.

The platform acts as an “intelligence layer” over existing municipal websites, turning static pages into intuitive, conversational experiences that improve access to services while reducing staff workload. The solution integrates with existing content management systems without requiring major website redesigns, and all data is securely hosted in Canada with municipalities maintaining full ownership of their information.

Since launching, municiPal AI has already seen strong early adoption, with deployments in municipalities including the City of Kitchener, City of Kawartha Lakes, and the Municipality of Leamington.

The platform can be implemented in as little as four weeks, and the company continues to expand its innovation roadmap with features such as location-based civic services, AI-driven content monitoring, and a self-serve client dashboard, positioning municiPal AI at the forefront of AI innovation in Canada’s municipal sector.To learn more about MuniciPal AI products and services, visit municipalai.ai